Michael Sterling
Are You a Leader? Maybe Not – Here’s Why

Leadership Conversational Style What’s your leadership conversational style? I’m learning more about the fine art of leadership conversations in Judith E. Glaser’s book, Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results.  I previously wrote about how being a strong conversationalist builds credibility in my article, “What’s Your Conversational IQ?” In that article, I […]


Michael Sterling
What’s Your Conversational IQ?

Is there such a thing as conversational intelligence? And how important is conversational IQ? It could be that some leaders are naturally more adept at the art of conversation. It’s certainly true that we all could improve our ability to engage and influence others through conversations.   “Human beings are the most highly social species […]


Michael Sterling
The Job Hunter’s Guide to Communication: Dos & Don’ts

  Phone. Email. Text. Social Media. The menu of communication choices today is vast. Using the wrong communication can and will get you ousted from a job opportunity. How do you choose the right channel for each stage of a job search? Follow simple communication protocol.   The Job Hunter’s Guide to Communication   First […]


Michael Sterling
The 6 Steps to Saying NO – and Not Getting Fired!

  Will saying “no” cripple your career? No!  In fact, saying “no” can help you succeed.   Seriously!   This is a tough concept for many to grasp. As a professional career coach for CPAs, I work on this issue a lot. However, you don’t need to be a public accountant to benefit from learning how […]


Michael Sterling
Can You Ride The Bull? Accountant Career Tips

  The 8-Second Challenge!   I better make this quick.  The human attention span is now just 8 seconds.  The same amount of time a bull rider must hang on to a bucking bull for a “qualified ride” during competition.   Grabbing someone’s attention these days is a lot like trying to cling to a kicking […]

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